FAQs

I want to visit one of the countries of Shenghen territory, which Embassy do I apply at for a visa?
You must apply at the Embassy of a country you are intending to go. If you are planning to visit several countries, you need to apply at the Embassy of the country of the longest intended period of stay or the country where you will cross the border first.

Can I just come to the Embassy of Spain and apply right away?
No, you will need to schedule an appointment first in order to submit your visa application by calling to the Embassy of Spain Contact Centre: or by going to the web site www.espvac-ua.com.

+38 044 594 96 18 

+380 50 117 9003

You can also schedule an appointment at the Contact Centre web site www.espvac-ua.com.

Where is the new Visa Application Centre?
The new visa application centre is located at 60 Frunze Street, Kiev, Ukraine. Nearest Metro Station is Tarasa Shevchenka.

How long does it take to process my visa?
Under normal circumstances for an individual it takes up to 5 working days. For a Travel Agent the process time will be 5 working days.

Where Do I pay the Visa Fees?
After submission in VAC an applicant pays a service charge. After that all individuals, representatives as well as travel agents must pay Visa Fees at the Embassy before 14:00. Please note that Visa Fee is in dollars.

Do I have to apply personally? 
A representative may apply in case of a short term visa.

Can my passport be collected by someone else? 

There are three ways of collecting your passport:

a) Applicant can choose to receive the passport through Courier service:

Courier service can be ordered and paid at the VAC at the time of submission of the application

b) Applicant can collect it from the Visa Application Center PERSONALLY:

You can collect your passport from the Visa Application Centre between 0830 and 1530 hours (Monday to Friday, except on Holidays). At the time of collecting passport, applicant must present the original payment receipt and passport photocopy that was provided by the VAC at the time of submission and his/her ID document.

Please note: if the application was submitted by the applicant personally but the applicant would like to authorize another person to collect his/her passport then the authorized person must be present at the time of submission for issuing the Letter of authority. In case the representative is not present at the time of submission the applicant still have two choices to collect the passport:

-          Applicant should collect passport personally; or

-          Applicant can avail our Courier Option

c) Through a representative (third person): Collection is possible by such representative, provided he/she is the same person who submitted the application. Such representative can collect passport(s) by presenting the original payment receipt and passport photocopy that was provided by the VAC; Letter of authority that was attested by VAC at the time of Submission; and ID of representative shown in original with the photocopy of the first page.

This process applies to family members too, where if one of the family members wants to collect the passports/documents on behalf of rest of the family, then such member will be treated as a representative and hence the above process applies.

Please note: At every stage of coming to the Visa Application Centre a representaive must have the Letter of authority which was attested at the time of submission.

For accredited agencies rules of submission and collection differ.

IMPORTANT: In case of inability to provide with any one of the documents listed above at the time of collection of passports/documents, applicant will have to visit the Visa Application Centre personally, as representation will not hold good anymore.

Can I live in Spain having a short term visa?
No. Short term visa enables you to stay in Spain for the period of its validity only. According to the law in the area of rights and matters of foreigners in Spain, in order to settle in Spain, you must have a necessary settlement visa.

Do I have to have a medical insurance?
Yes.

In case I am refused, does it mean that I will never be able to travel to any Shenghen country any more?
It means that at this moment under these particular circumstances a visa can not be issued to you.

What do I do if I am refused?
If you consider it to be reasonable, you can appeal against the refusal. In case of a refusal the Embassy will provide you with a refusal letter mentioning the term and the place where you can appeal at.

If I am refused, should I wait for some time before applying for a visa again?
No. The Embassy recommends you to apply again only if you think that the circumstances that could have caused the refusal have changed.